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Consumer Protection Assistance

News and Alerts


File a Complaint about a Business

Have a complaint about a business? Didn’t get what you paid for? We want to hear from you. DLCP can open investigations where losses total $250 or more, or there is a pattern or practice of abuse.  Be sure to file your complaint within three (3) years of the incident.

Submit a Complaint


Report An Unlicensed Rental

Let us know if you believe that a residential rental property is operating without the proper license.

Report an Unlicensed Rental


File or Track a Complaint with Professional Licensing

Whether buying a home or hiring a home improvement contractor, it is important to help ensure consumers work with licensed professionals, to prevent fraud or poor workmanship. Please remember that a contractor having a professional license does not guarantee that the contractor will be punctual, courteous, or industrious. Do your research when choosing a licensed professional. Request references and check their online reviews.

Get More Information


File a Complaint with the Office of Weights & Measures

File a complaint with the DC Office of Weights and Measures if you believe a merchant overcharged you, that you did not receive the quality/quantity; advertised/paid for, or have another complaint.

File a Complaint


Submit a Complaint for Trash Truck Noise

Trash collection by private haulers is prohibited between the hours of 9 pm and 7 am in residential, special purpose, or waterfront zones, or within 300 feet of any of these zones.

Submit a Complaint


Verify a Basic Business License

Check to see if a business entity has an active license(s). You can search by business name, license number, or address - select “Licenses” and “Business Licenses” to view details.

Verify a Business License


File a Complaint for Use of a Gas-Powered Leaf Blower

The use of a gas-powered leaf blower is prohibited in the District of Columbia.

Submit a Complaint

To learn more about District leaf blower regulations, please visit our Leaf Blower Regulations page.



File a Complaint About Flavored Tobacco Sales

The sale of flavored tobacco is prohibited in the District of Columbia.

Submit a Complaint



File a Complaint About Electronic Smoking Device Prohibition

The sale of electronic smoking within a quarter mile of any middle or high school in the District of Columbia.

Submit a Complaint



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